If you are having trouble getting any of our video and audio lectures and programs
on your computer you may contact an assistant listed below:

Have you tried the Samples of our videos

If you don't have MPEG4 player software then:
Download an MPEG4 Player for playing the video files
Media Player 7.1 for Macs
MediaPlayer for Mac OSX
Media Player 7.1 for PCs
MediaPlayer 6.4 for slower PCs
Note 1:  Windows XP has the player built in
Note 2:  Windows 2000 has a good version included on the CD
Note 3:  Windows 98 has an old version of MediaPlayer that will not work until upgraded
Note 4:  Mac users; it is important to follow directions for downloading, deleting, installing, etc.

E-Mail and Voice Contacts:
Compression control room during Live Classes and Broadcasts, 909-869-4977
Imran Hamid,  mihamid@csupomona.edu - Server Administration, 909-869-2081 or 210-0350
Marshall Grice,  mmgrice@csupomona.edu - Streaming Research Engineer 909-869-4978
In case of emergencies e-mail or call Art Phelps - our Streaming Broadcast Engineer
acphelps@csupomona.edu,  909-938-7851.or 869-3919
 

If you are behind a firewall then you may need to open the following ports to view the streaming videos.

Out: TCP on 1755
Out: UDP on 1755
In: UDP between port 1024-5000

revised 2002-01-16